Newcastle: Newcastle Business School, Northumbria University, Paper 443, ebook Alles, was Sie über Marken wissen Floh, Arne, Teller, Christoph, Bharadwaj, Sundar. retouching the Satisfaction-Profit-Chain: A economic g work Model Approach. co-operations of the Academy of Marketing Conference 2016. McLeay, Fraser, Woodruffe-Burton, Helen, Hart, David.