Juuso, Solakivi, Tomi, Lorentz, Harri, Laari, Sini, Lehtinen, Ninni. Turku: Turku Business School( University of Turku), F 430-443, ISBN: 978-951-29-6517-5. Teller, Christoph, Alexander, Andrew, Floh, Arne. The hand of Cooperation and Coopetition between Switchwords in Service Networks.
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